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Salesforce Plat-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| FlexCards | 23% | - Design FlexCards to ensure they meet customer requirements/needs - Collect and group the customer 360 Information required to show to an end user (Console, FlexCards) - Explain the capabilities, use cases, and purpose of using FlexCards |
| Data Tools | 23% | - Explain the purpose and benefits of Integration Procedures and Omnistudio Data Mappers - Describe the benefits of using Decision Matrices and Expression Sets and provide real examples - Design Integration Procedures and related Omnistudio Data Mappers |
| OmniScript | 27% | - Explain the basic structure of an OmniScript - Validate developed OmniScript processes to ensure client expectation alignment - Identify business process step requirements and map them to OmniScript Components required to implement them |
| Best Fit Solutioning | 27% | - Map process requirements to OmniStudio capabilities and explain the interaction between them - Gather, analyze, and simplify business requirements in order to design solutions using OmniStudio tools following best practices - Create fit/gap analyses between requirements and OmniStudio capabilities |
Salesforce Certified Omnistudio Consultant Sample Questions:
1. Which of the following is a key difference between Integration Procedures and DataRaptors?
A) Integration Procedures can access data from external sources.
B) DataRaptors can invoke multiple actions in a single server call.
C) DataRaptors can access data from external sources.
D) Integration Procedures can retrieve data from multiple related objects.
2. A consultant needs to expose an OmniScript to external, unauthenticated users on a public website. What should be configured?
A) Deploy the OmniScript only within Salesforce Classic
B) Convert the OmniScript to a Calculation Procedure
C) Use a DataRaptor Load with guest permissions
D) Enable "Guest User" access and expose the OmniScript via a public Experience Cloud site or embed
3. An insurance company wants to create an OmniScript that allows the user to review and change account number such as phone number and website. In this process, the following functionality is needed:
- Enter the company's website
- Enter the account phone number
- Each field should display on a separate line of the page
Which three elements should the consultant include in the OmniScript design solution? Choose 3 answers
A) Line Break
B) Number
C) Text
D) Telephone
E) Text Area
4. which two of the following use cases are best solved using Calculation Procedures & Matrices?
Choose 2 answers
A) To retrieve text data and convert it to an integer
B) To return output that is calculated differently based on the date
C) To determine the list of products to display to a customer
D) To apply the correct factor when determining a cost
5. A company implements an integration procedure that is invoked from an OmniScript. The integration procedure includes a recommend to improve performance and address users concerns. Which feature should the consultant recommend to improve performance and address users concerns?
A) Chaining
B) Batch jobs
C) Conditions
D) Try Catch
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: A,C,D | Question # 4 Answer: B,D | Question # 5 Answer: A |
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