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How To Get MB-920 Certification
In order to obtain MB-920 certification, you have to complete all the MB-920 test objectives. You are required to answer all the Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM) questions in the MB-920 exam. In order to pass the Microsoft Dynamics 365 Fundamentals in the first attempt, you need to prepare well for this. When it comes to online preparation, you can find several websites that offer study material and video lectures in order to help you pass the MB-920 exam. You can even take a course from a training center if you want. Microsoft MB-920 Dumps provides you with the knowledge and skills to become a certified Dynamics 365 Finance and Operations Apps Solution Architect.
The course is mainly designed for those who want to learn more about Microsoft Dynamics 365 Fundamentals. It is a wise choice to take Microsoft MB-920 test exam dumps as your helpful materials while preparing for your real test.
You should be knowledgeable in three different areas:
- Integration with Microsoft Office
- Integration with Microsoft Office
- Managing business processes in Microsoft Dynamics NAV
- Implementing and configuring Microsoft Dynamics NAV
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-920
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Microsoft MB-920 Exam Syllabus Topics:
| Topic | Details |
|---|---|
Describe Dynamics 365 Supply Chain Management (25-30%) | |
| Identify core capabilities | - describe use cases and Supply Chain Management capabilities - describe available Supply Chain Management modules - describe options for integrating Supply Chain Management with other apps and technologies |
| Describe product management capabilities | - describe products and release products - describe product masters - describe product variants |
| Describe purchase and sales capabilities | - describe the process for creating vendors and purchase orders - describe the process for creating customers and sales orders - describe trade agreements and contracts - describe picking, packing, and reserving stock |
| Describe manufacturing strategies | - describe lean, discrete, and process manufacturing - describe bills of materials (BOMs), routes, and operations as they relate to production orders - describe master planning |
| Describe inventory and warehousing capabilities | - describe inventory journals - describe stock breakdowns - describe on-hand lists - describe warehouse components including locations |
Describe Dynamics Finance (25-30%) | |
| Describe Dynamics 365 Finance core capabilities | - describe use cases for legal entities - describe how Dynamics 365 Finance handles regional tax reporting requirements - describe accounting concepts - describe journaling concept |
| Describe general ledgers | - describe charts of accounts including main accounts, balance sheets, and income statements - describe financial dimensions and dimension set concepts - describe periodic financial processes |
| Describe accounts payables and accounts receivables | - describe core accounts payable components including vendors, purchase orders, and vendor invoices - describe vendor payments and settlements including three-way matching concepts - describe core accounts receivable components including customers, customer invoices, and free text invoices - describe credit and collection processes |
| Describe expense management, fixed asset management and budgeting | - describe cash and bank management concepts - describe expense management capabilities - describe fixed asset management capabilities - describe budgeting capabilities |
Describe Dynamics 365 Commerce (5-10%) | |
| Describe Dynamics 365 Dynamics 365 Commerce capabilities | - describe retail channels including call centers, Cloud Point-Of-Sale (CPOS), and Modern Point-Of-Sale (MPOS) - describe channel management concepts - describe Distributed Order Management (DOM) - describe product assortments |
| Describe product management capabilities | - describe customer loyalty concepts - describe how Dynamics 365 Commerce helps create personalized customer experiences and provide product recommendations - describe how Dynamics 365 Commerce uses Retail Analytics to provide centralized retail data management |
Describe Dynamics 365 Human Resources (10-15%) | |
| Describe core capabilities | - describe workers and positions - describe compensation and benefits capabilities - describe compliance features - describe performance management capabilities |
| Describe personnel management capabilities | - describe self-service capabilities - describe leave and absence capabilities - describe employee training and certification features - identify integration options between Dynamics 365 Human Resources and LinkedIn |
Describe Project Operations (5-10%) | |
| Identify Project Operations capabilities | - describe project-based services and project types - describe project sales capabilities - describe project contract capabilities - describe project pricing capabilities - describe the project lifecycle including project invoicing and revenue recognition |
| Describe project planning and execution capabilities | - describe project planning, execution, and analysis capabilities - describe work breakdown structures - identify project features including contracts, stages, team assignments, and fixed price versus time and material estimates versus retainer contracts - describe project team management capabilities including allocation methods, resource scheduling, and skills - describe project schedule management capabilities including tasks, subtasks, assignments, and project plan management - describe project cost tracking capabilities including time and expense costs |
Describe shared features (10-15%) | |
| Describe reporting capabilities | - describe built-in reporting capabilities including workspaces - describe options for working with Finance data from within Microsoft Excel - describe options for analyzing data by using Power BI |
| Describe integration options | - describe Microsoft Teams integration capabilities - describe use cases for integrating with Microsoft Excel and Microsoft Word - describe options for managing documents by using SharePoint Online - describe email integration capabilities |
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