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Cisco 300-830 Exam Syllabus Topics:

Cisco Implementing Cisco Collaboration Cloud Customer Experience Sample Questions:

1. Which authentication and authorization specification is required for using Webex Contact Center APIs?

A) Mutual TLS
B) API key authentication
C) HTTP authentication
D) Auth 2.0

2. A customer requires secure remote access for mobile Webex users without deploying VPN clients. Which Cisco architecture supports this requirement?

A) HSRP gateway redundancy
B) MPLS Layer 3 VPN
C) CUCM Extension Mobility
D) Expressway Mobile and Remote Access

3. Refer to the exhibit. A Webex Contact Center agent-initiated outbound email did not reach the recipient. While investigating, a Webex Contact Center engineer sees this output in Webex Connect Debug Console tool. Which two mistakes cause this issue? (Choose two.)

A) incorrect email asset SMTP server port
B) email asset not registered to Webex Engage
C) incorrect email asset SMTP server username
D) incorrect email asset SMTP server security method
E) incorrect email asset SMTP server address

4. A customer wants AI-generated call summaries for agents after each interaction in Webex Contact Center. Which Cisco cloud feature provides this capability?

A) Webex AI Assistant
B) Webex Edge Connect
C) Unified CM IM&P
D) Expressway-E clustering

5. An administrator must parse complex data returned from an API call within Flow Designer. The required logic cannot be implemented using Pebble Templates, so the administrator decides to use a function. Which two programming languages can the administrator use to write the function? (Choose two.)

A) Go
B) Typescript
C) Python
D) Rust
E) JavaScript

Solutions: