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NEW QUESTION 26
Which features are available in your SAP S/4HANA Cloud system when scope item Credit Memo Processing for Service Management (4GG) has been activated?
Note: There are 2 correct answers to this question.
- A. A credit memo request can be created using the Manage Credit Memo Requests app or the Create Sales Orders (VA01) app.
- B. Once created, a credit memo request is visible in the Transaction History of the service order to which it applies.
- C. A new item category called Credit Memo Request Item becomes available for service contract items.
- D. An approval flow for the approval of service contract items for the creation of credit memo requests can be created.
Answer: A,B
NEW QUESTION 27
What are some of the goals that scope item Service Monitoring and Analytics (43B) aims to achieve?
Note: There are 2 correct answers to this question.
- A. Comparing and analyzing service orders across different dimensions to be able to act when needed
- B. Helping to achieve on-time service delivery by monitoring service orders for completeness
- C. Checking the fulfillment rate of service contracts across different dimensions by checking the released quantities
- D. Helping to achieve on-time service delivery by monitoring service notifications for completeness
Answer: A,B
NEW QUESTION 28
You defined a service contract in SAP S/4HANA Cloud.
What is the effect of this service contract on service order creation?
Note: There are 2 correct answers to this question.
- A. Customer-specific price agreements are copied from the service contract to the service order, when creating a service order referencing the service contract.
- B. For service orders, automatic service contract determination is available whenever a user creates a new service order for the customer for which the contract was created.
- C. Service orders need to be created via an application programming interface (API) in which the service contract is referenced.
- D. The service contract contains a detailed description of all services provided, but customer-specific price agreements need to be maintained in every service order.
Answer: A
NEW QUESTION 29
What are features of using maintenance plans for recurring services in SAP S/4HANA Cloud - Service?
Note: There are 3 correct answers to this question.
- A. When using maintenance plans for recurring services, service entry sheets can be automatically created, skipping service order creation.
- B. The system can automatically generate a service contract for a service item for which a maintenance plan has been created.
- C. Updating counter readings is an optional step during confirmation of a service order for a recurring service.
- D. Completion date is updated automatically in the maintenance plan either upon completion of a service order for a recurring service or manually by the user.
- E. Maintenance plans can be set up to automatically release a service order when it's created.
Answer: A,C,E
NEW QUESTION 30
In an in-house repair process, which categories of costs can be posted via a confirmation onto a repair order?
Note: There are 3 correct answers to this question.
- A. Costs based on time sheet entries
- B. Overhead costs
- C. Expenses
- D. Costs based on goods receipt postings
- E. Costs based on goods issue postings
Answer: B,C,D
NEW QUESTION 31
According to the General Data Protection Regulation (GDPR) laws, when are SAP customers considered data controllers?
- A. When they use SAP cloud applications
- B. When they engage other businesses in the European Union
- C. When they request implementation of a cloud solution
- D. When they extract legacy data in preparation for migration
Answer: A
NEW QUESTION 32
The scope item Solution Order (4GT) has been activated in your SAP S/4HANA system. You add multiple items to a solution order that you want to see combined on one billing document for your customer.
How do you proceed?
- A. The solution order ID is automatically used as a split criterion by the SAP S/HANA Cloud system when creating billing documents. This means that no additional set-up is needed to be able to combine all items on one billing document for your customer.
- B. In the solution order itself, you set a flag called Combined Invoice which will lead to one billing document per solution order being created when processing the billing due list for the customer.
- C. Using the extensibility framework, a custom field is created at billing document header level and it is filled with the solution order ID. The solution order ID is then used as a split criterion by the SAP S/HANA Cloud system when creating billing documents.
- D. In the business partner master record of the customer you are selling to, you set a flag called Combined Invoice which will lead to one billing document per solution order being created when processing the billing due list for the customer.
Answer: B
NEW QUESTION 33
What are some of the key features available within SAP S/4HANA Cloud - Service?
Note: There are 2 correct answers to this question.
- A. You can create service orders for technical objects physically located at a customer.
- B. You can create service notifications and service orders for technical objects within your own organizational structure.
- C. You can create service contracts for business partners with the role Vendor.
- D. You can create service contracts for business partners with the role Customer.
Answer: B,D
NEW QUESTION 34
A service quotation containing multiple items has been created and sent to a customer. However, this customer wants to order only one specific service item of the service quotation and reject the rest.
How do you proceed to store this information in the system?
- A. You use the partial acceptance feature of the service quotation and accept one item. You then reject all remaining items of the service quotation.
- B. You only convert the service item into a service order that the customer wants. This automatically rejects all other items in the service quotation.
- C. You start by rejecting the complete service quotation. You then create a new one with only the service item in it that the customer would like to order.
- D. You edit the service quotation and remove all items from it that the customer rejected. You then proceed to convert the remaining item into a service order.
Answer: A
NEW QUESTION 35
Scope item Subscription Management with Sales Billing (57Z) has been activated.
How can subscriptions be created?
Note: There are 2 correct answers to this question.
- A. Manually using a dedicated SAP Fiori app
- B. As part of a solution order in SAP Subscription Billing
- C. Via an API (Application Programming Interface)
- D. Automatically out of a service contract
Answer: B,C
NEW QUESTION 36
What feature is available on header level in a service contract??
- A. Adding mileage consumption predictions
- B. Simulating a product proposal
- C. Adding sales service items
- D. Simulating a credit check
Answer: C
NEW QUESTION 37
Which integration options are supported by SAP S/4HANA Cloud - Service?
Note: There are 2 correct answers to this question.
- A. Integration with SAP Field Service Management (FSM) for service order processing
- B. Integration with SAP Customer Relationship Management (CRM) Service for service master data management
- C. Integration with other Line of Business (LoB) solutions from SAP S/4HANA Cloud (like Procurement and Finance)
- D. Integration with SAP ERP Customer Service (CS) for service contract processing
Answer: C
NEW QUESTION 38
What roles are example roles required for testing the complete business process supported by scope item Intercompany for Service Documents (53Y)?
Note: There are 2 correct answers to this question.
- A. Solution Order Specialist (SAP_BR_SOLN_ORDER_SPCLST)
- B. Internal Sales Representative - Professional Services (SAP_BR_INTERNAL_SALES_REP_PRSV)
- C. Shipping Specialist (SAP_BR_SHIPPING_SPECIALIST)
- D. Customer Service Manager (SAP_BR_CUSTOMER_SRVC_MGR)
Answer: B,D
NEW QUESTION 39
Which of the following changes would prevent SAP from running automated business process tests on your behalf?
Note: There are 2 correct answers to this question.
- A. Changes to the SAP S/4HANA Cloud release (upgrade)
- B. Changes to the data input requirements (custom data fields)
- C. SAP-made changes to the standard test process
- D. Configuration changes that impact the process flow
Answer: C,D
NEW QUESTION 40
What are customers able to scope in SAP S/4HANA Cloud with SAP Central Business Configuration?
Note: There are 2 correct answers to this question.
- A. Public sector processes
- B. Countries where business processes will run
- C. Scope extensions
- D. Pre-defined scenario bundles
Answer: C,D
NEW QUESTION 41
What activities are applied to the entire system and cannot be changed after confirmation in SAP Central Business Configuration?
Note: There are 2 correct answers to this question.
- A. Scoping
- B. Group currency
- C. Fiscal year variant
- D. Configuration activities
Answer: A,D
NEW QUESTION 42
A repair order in your SAP S/4HANA Cloud system is released.
What type of item triggers the automatic creation of a purchase requisition?
- A. Service entry sheet
- B. Expense item
- C. Repair service
- D. Service part item
Answer: D
NEW QUESTION 43
What is a feature that is available in the SAP S/4HANA Cloud system once scope item Procurement for Service Management (3NI) has been activated?
- A. A service order line item can create a purchase contract directly, skipping the purchase order document.
- B. Goods receipts for service order line items can be posted, updating costs in the purchase order sent to a vendor.
- C. Goods receipts for purchase orders can be posted that update costs in a service order at line item level.
- D. A service order line item can create a purchase order directly, skipping the purchase requisition document.
Answer: B
NEW QUESTION 44
What are some reasons you cannot remove a test process from a test plan?
Note: There are 2 correct answers to this question.
- A. The test plan has already been executed.
- B. The test plan user has not been created yet.
- C. Data binding exists with another process.
- D. The test process has not been made visible.
Answer: A,C
NEW QUESTION 45
What are some of the main advantages of using the scope item Service Order Processing with SAP Field Service Management (49X)?
Note: There are 2 correct answers to this question.
- A. A more efficient billing process by using SAP Field Service Management to support a billing clerk out in the field
- B. A seamless, fast and flexible delivery of field services by using SAP S/4HANA Cloud to support a service technician
- C. Automatic status updates in the service order out of SAP Field Service Management
- D. A seamless, fast and flexible delivery of field services by using SAP Field Service Management to support a service technician
Answer: C,D
NEW QUESTION 46
You need to integrate the headquarters of a company running on SAP S/4HANA with a subsidiary running on SAP S/4HANA Cloud.
In a 2-tier ERP scenario, which integration technologies can you use?
Note: There are 2 correct answers to this question.
- A. SAP Cloud Integration Automation Service
- B. SAP Cloud Connector
- C. SAP Process Orchestration
- D. SAP Open Connectors
Answer: B,C
NEW QUESTION 47
What are some of the key characteristics of using a fixed-price service bundle in a service order?
Note: There are 3 correct answers to this question.
- A. The account assignment object for the main item is inherited in the sub-items.
- B. If the service bundle contains a service part and the item is released, the system automatically creates a purchase requisition for the service part.
- C. Pricing for the sub-items belonging to a service bundle is ignored.
- D. You can enter a product that represents a service bundle as a sub-item in another service bundle (nested service bundles).
- E. You can manually change the price of the service bundle using condition type PPR0.
Answer: B,C,E
NEW QUESTION 48
The scope item Service Order Processing with SAP Field Service Management (49X) has been activated in your SAP S/4HANA Cloud system. A service technician enters hours spent on an activity using SAP Field Service Management and the manager approves.
What document is automatically created in the SAP S/4HANA Cloud system?
- A. A billing document request (BDR)
- B. A service confirmation
- C. A service order
- D. A service notification
Answer: D
NEW QUESTION 49
What are the available methods through which you can fill staging tables in the SAP HANA database of the target system?
Note: There are 3 correct answers to this question.
- A. Customer's ETL tools
- B. SAP Smart Data Access
- C. SAP SQL Anywhere
- D. XML templates
- E. SAP HANA Smart Data Integration (SDI)
Answer: A,B,E
NEW QUESTION 50
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