[May 03, 2024] 100% Real & Accurate PEGAPCBA87V1 Questions with Free and Fast Updates
Self-Study Guide for Becoming an Pega Certified Business Architect (PCBA) 87V1 Expert
NEW QUESTION # 31
A software company wants customers to receive troubleshooting support easily. New customers prefer to get assistance by using a call center while more experienced customers prefer using the online company forum.
Which three of the following statements are true? (Choose Three)
- A. Customer obtains troubleshooting assistance is a journey
- B. Customer obtains troubleshooting assistance is a microjoumey
- C. Experienced customer obtains troubleshooting assistance by using the online forum is a journey
- D. Experienced customer obtains troubleshooting assistance by using the online forum is a microjoumey
- E. New customer obtains troubleshooting assistance by using a call center is a journey
- F. New customer obtains troubleshooting assistance by using a call center is a microjoumey
Answer: A,D,F
Explanation:
A journey is a high-level description of an end-to-end process that delivers value to a customer or stakeholder. A microjourney is a specific path or scenario within a journey that achieves a particular outcome or goal for a persona or role. In this case, customer obtains troubleshooting assistance is a journey, and new customer obtains troubleshooting assistance by using a call center and experienced customer obtains troubleshooting assistance by using the online forum are microjourneys. Reference: https://community.pega.com/knowledgebase/articles/application-development/86/defining-journeys-and-microjourneys
NEW QUESTION # 32
In the Answer Area, identify the type of data measured in each report.
Answer:
Explanation:
NEW QUESTION # 33
Which requirement do you satisfy by using a Wait step?
- A. An Accident Claim case pauses until a user uploads an accident image.
- B. An Accident Claim case pauses until a manager approves the request.
- C. An Accident Claim case pauses until 48 hours after the accident.
- D. An Accident Claim case pauses until an email is sent to the user.
Answer: C
NEW QUESTION # 34
Which three of the following options are application layers in the Situational Layer Cake architecture? (Choose Three)
- A. Language
- B. Organization
- C. Division
- D. Implementation
- E. Country
Answer: B,C,D
NEW QUESTION # 35
An order form provides four options from which customers select one option.
According to best practice, which of the following two UI control types can be used to minimize clutter on the order form? (Choose Two)
- A. Checkbox
- B. Dropdown
- C. Radio buttons
- D. Autocomplete
Answer: B,D
Explanation:
Autocomplete and dropdown controls can be used to minimize clutter on the order form because they do not display all the options until the user clicks or types in the control. This helps reduce the space occupied by the UI elements and makes the form more compact and clear. Checkbox and radio buttons controls display all the options on the form, which can create clutter if there are many options to choose from. Reference: https://academy.pega.com/topic/user-interface-controls/v1
NEW QUESTION # 36
A software company wants customers to receive troubleshooting support easily. New customers prefer to get assistance by using a call center while more experienced customers prefer using the online company forum.
Which three of the following statements are true? (Choose Three)
- A. New customer obtains troubleshooting assistance by using a call center is a microjoumey
- B. New customer obtains troubleshooting assistance by using a call center is a journey
- C. Experienced customer obtains troubleshooting assistance by using the online forum is a journey
- D. Customer obtains troubleshooting assistance is a microjoumey
- E. Customer obtains troubleshooting assistance is a journey
- F. Experienced customer obtains troubleshooting assistance by using the online forum is a microjoumey
Answer: B,D,F
NEW QUESTION # 37
Sales managers must be able to approve sales quote proposals by email and from a mobile device. How do you implement this requirement?
- A. Add an Approve/Reject step and a Send Email step.
- B. Add an Approve/Reject step with mobile approval enabled and a Send Email step.
- C. Add an Approve/Reject step and enable email notifications on the case type.
- D. Add an Approve/Reject step and enable email and mobile approval.
Answer: D
NEW QUESTION # 38
Which three of the following options are characteristics of a good user story? (Choose Three)
- A. Easy to understand
- B. Describes the technical solution that needs to be built
- C. Reflects the business value the client receives
- D. Excludes acceptance criteria
- E. Can be tested
Answer: A,C,E
Explanation:
A user story is a concise description of a feature or functionality that a user wants to achieve in an application. A good user story has three characteristics: it can be tested, it reflects the business value the client receives, and it is easy to understand. It can be tested means that the user story has clear and measurable acceptance criteria that verify whether it meets the user's expectations. It reflects the business value the client receives means that the user story explains why the feature or functionality is important or beneficial for the user or the business outcome. It is easy to understand means that the user story uses simple and consistent language that avoids technical jargon or ambiguity. Reference: https://academy.pega.com/library/81/pega-certified-business-architect-pcba-81
NEW QUESTION # 39
Which two requirements demonstrate the need to configure correspondence? (Choose Two)
- A. Fax a new insurance claim to the auto repair shop.
- B. Phone a customer for additional information about the case.
- C. Text the customer with status changes in an insurance claim.
- D. Assign a new insurance claim to a case worker to process.
Answer: A,C
Explanation:
These answers are correct because they demonstrate the need to configure correspondence, which is a way of communicating with external parties through email, fax, letter, or text message. Correspondence can be configured to send information or documents related to a case to customers, stakeholders, or other parties involved in the case. Reference: https://academy.pega.com/library/87/pega-certified-business-architect-pcba-87v1 (Module 7: Correspondence)
NEW QUESTION # 40
Which statement most accurately describes the use of Pega Mobile Preview?
- A. Pega Mobile Preview simulates user loads to test mobile app performance.
- B. Pega Mobile Preview allows you to simulate a Pega application on a mobile device.
- C. Pega Mobile Preview allows you to configure the application user interface.
- D. Pega Mobile Preview models a typical user interaction to scenario test a mobile app
Answer: B
NEW QUESTION # 41
You need to fetch exchange rates that are updated on a daily basis from a web service and make them available in your application using a data page .
Which scope would you select for the data page?
- A. Application
- B. Thread
- C. Node
- D. Request
Answer: D
Explanation:
it fetches exchange rates that are updated on a daily basis from a web service and makes them available in your application using a data page. A request scope for a data page means that the data page is loaded once per user session and is refreshed when the user logs out and logs back in. This way, the data page can provide the most up-to-date exchange rates for each user session. Reference: https://academy.pega.com/library/87/pega-certified-business-architect-pcba-87v1 (Module 10: Data Pages)
NEW QUESTION # 42
ABC BankCorp wants to create a mobile app experience for users and CSRs for its Transaction Dispute application. Of the following requirements, which option requires you to configure distinct mobile app channels?
- A. The mobile app customizes currency units and date/time format according to the location of the users.
- B. The mobile app supports all mobile phone operating systems.
- C. Mobile app color palettes are different for users and CSRs.
- D. CSRs can create other case type instances on the mobile app.
Answer: C
NEW QUESTION # 43
In a boat repair case type, clients can set their boat type as Powered, Sail, or Row. During the Inspection stage, the Inspect Boat process prompts technicians to inspect the common parts of all boats. However, if .boatType = 'Sail,' the technicians are additionally prompted to complete the Inspect Sailboat process.
How do you configure the case life cycle to achieve this behavior?
- A. Configure the Inspect Sailboat process to start if the .boatType is not 'Powered'. Otherwise, the process is skipped.
- B. Configure the Inspect Boat process to start if the .boatTypc is not Powered'- Otherwise, the process is skipped.
- C. Configure the Inspect Boat process to start if the .boatType = 'Sail'. Otherwise, the process is skipped.
- D. Configure the Inspect Sailboat process to start if the .boatType = 'Sail'. Otherwise, the process is skipped.
Answer: D
NEW QUESTION # 44
As a Business Architect, you are asked to establish the core team for the upcoming Directly Capture Objectives (DCO) sessions. Which three roles do you invite to the DCO sessions? (Choose Three)
- A. Subject Matter Experts
- B. System Architect
- C. Security Tester
- D. Project Sponsor
- E. Product Owner
Answer: A,B,E
Explanation:
The three roles that you invite to the DCO sessions are product owner, subject matter experts, and system architect. The product owner is the primary stakeholder who represents the business vision and priorities for the application. The subject matter experts are the users or customers who provide input and feedback on the application requirements and functionality. The system architect is the technical lead who designs and builds the application using Pega Platform. Reference: https://academy.pega.com/library/81/pega-certified-business-architect-pcba-81
NEW QUESTION # 45
A requirement states: A customer can update an address at any point during case processing by performing the following steps.
1. The customer submits the new address.
2. The application verifies that the address matches postal service requirements.
3. The customer then confirms the corrected address.
How do you configure this requirement?
- A. Add a button to each assignment to present the customer with a form to submit a new address.
- B. Add a case-wide optional action to the workflow to submit a new address.
- C. Add an alternate stage to the case life cycle to change the address.
- D. Add a case-wide optional action to the workflow to perform the address change process.
Answer: B
NEW QUESTION # 46
Consider the following user story:
As a customer, I want to be able to cancel an open service request at any time.
Select the configuration option that satisfies the user story.
- A. Add an alternate stage to the case life cycle.
- B. Configure the Cancel button on the user views to resolve the case.
- C. Add a case wide action to the case workflow.
- D. Add a stage-only action to each stage in the case workflow.
Answer: C
NEW QUESTION # 47
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Pegasystems PEGAPCBA87V1 exam is designed to test the knowledge and skills of individuals seeking to become certified business architects in the Pega platform. Pega Certified Business Architect (PCBA) 87V1 certification exam is the latest version of the Pega Certified Business Architect (PCBA) exam and is intended for individuals who work with Pega software and want to showcase their expertise in the field.
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