[Jun-2025] Accredited Professional Financial-Services-Cloud Exam Practice Dumps
2025 Financial-Services-Cloud Premium Files Test pdf - Free Dumps Collection
Salesforce Financial-Services-Cloud Accredited Professional Exam consists of 60 multiple-choice questions, which must be answered within 105 minutes. Financial-Services-Cloud exam covers a range of topics, including the use of the Salesforce platform in financial services, customer relationship management, financial services product management, and regulatory compliance.
NEW QUESTION # 31
Universal Containers currently assigns its users from the facilities and IT teams to the same profile. Universal container recently created a custom object to track company cars and wants only users from the facilities team to have access to this new object.
How can an administrator meet this requirement?
- A. Configure field-level security on the new object for the facilities team.
- B. Assign the facilities team to a new role in the role hierarchy.
- C. Modify the standard profile currently shared by both teams
- D. Create a custom profile for users on the facilities team
Answer: D
NEW QUESTION # 32
Lake Tahoe Bank has branch offices in many countries around the world and they are planning to roll out Financial Services Cloud. Which of the 2 considerations does the Salesforce Admin have to keep in mind when it comes to dealing with multiple currencies?
- A. When multicurrency is enabled in FSC. advanced currency management is also available
- B. The Salesforce Admin can enable or disable multiple currencies if needed
- C. For each user, the user currency must correspond to the default currency for the user's locale
- D. When filtering by currency values in reports or list views, users must specify a currency ISO code, such as USO or GBP. before the value.
Answer: A,D
Explanation:
Explanation
Multicurrency is a feature in Salesforce that allows you to work with multiple currencies in your org. If you enable multicurrency in FSC, you need to consider the following:
When filtering by currency values in reports or list views, users must specify a currency ISO code, such as USD or GBP, before the value. For example, USD500 or GBP300.
When multicurrency is enabled in FSC, advanced currency management is also available. This feature allows you to track historical exchange rates and apply them to opportunities and forecasts.
NEW QUESTION # 33
A wealth advisor is trying to relate a client to their attorney using the Add Contact option on the relationship tree but can't find any reciprocal roles displayed in the related role lookup. What are two reasons for this?
- A. Sharing rules have not been set up for reciprocal roles.
- B. Reciprocal roles have not been created in the org.
- C. The user should be using the Member Relationship button under the Actionable Relationship Center.
- D. The user should be using the Edit Group button to access reciprocal roles.
Answer: B,D
NEW QUESTION # 34
Which three related lists are visible within Actionable Relationship Center associated with the Account object?
- A. Cases
- B. Client Financial Goals
- C. Financial Holdings
- D. Household Financial Accounts
- E. Notes and Attachments
Answer: B,C,D
Explanation:
The following related lists are visible within Actionable Relationship Center (ARC) associated with the Account object:
Client Financial Goals, which is a related list that displays the financial goals of the account, such as retirement, education, or debt payoff.
Financial Holdings, which is a related list that displays the financial accounts of the account, such as bank accounts, investment accounts, or insurance policies.
Household Financial Accounts, which is a related list that displays the financial accounts of the account's primary group, such as household or business group.
NEW QUESTION # 35
A Salesforce Admin is configuring a new Action Plan Template. One task in that template needs to be picked up by the next available Advisor. What assignment logic should the Admin use when configuring this template task?
- A. Role
- B. Action Plan Creator
- C. Queues
- D. Specific User
- E. Account Team
Answer: C
Explanation:
Explanation
To assign a task to the next available Advisor, the Admin should use Queues as the assignment logic when configuring the template task. Queues are collections of records that can be assigned to multiple users who share workloads and responsibilities. By using Queues, the Admin can ensure that any Advisor who is part of the Queue can pick up the task when they are available.
NEW QUESTION # 36
Which of the following objects do support Group-Level Rollups?
- A. Alerts
- B. Opportunities
- C. Financial Accounts
- D. Action Plans
- E. Tasks
Answer: B,C,D
Explanation:
Explanation
The following objects do support Group-Level Rollups:
Financial Accounts: You can use Group-Level Rollups to display the total balance, total market value, and total cost basis of all the financial accounts that belong to a group.
Action Plans: You can use Group-Level Rollups to display the number of action plans, the number of completed action plans, and the completion percentage of all the action plans that are associated with a group.
Opportunities: You can use Group-Level Rollups to display the total amount, expected revenue, and weighted amount of all the opportunities that are related to a group. Verified References: : Salesforce Financial Services Cloud Implementation Guide, page 80. : Salesforce Financial Services Cloud Implementation Guide, page 81. : Salesforce Financial Services Cloud Implementation Guide, page 82.
NEW QUESTION # 37
Lake Tahoe Bank wants their customer reps to be able to see client records such as Person Accounts, but want to restrict access to Financial Accounts to protect the privacy of their clients. Which two steps can an admin take to ensure that all users see Person Accounts, but only specific users can view Financial Accounts?
- A. Grant users access to the Financial Account object with permission set
- B. Change Organization-wide Defaults (OWD) sharing on the 'Person Accounts" object to 'Controlled by Parent.
- C. Change Organization-wide Defaults (OWD) shanng on the "Financial Accounts' object to Public Read/Write'.
- D. Change Organization-wide Defaults (OWD) sharing on the 'Financial Accounts* object to Private'.
Answer: A,D
Explanation:
Explanation
To ensure that all users see Person Accounts, but only specific users can view Financial Accounts, the Admin should take the following steps:
Grant users access to the Financial Account object with permission set, which is a collection of settings and permissions that give users access to various tools and functions. The Admin can use permission sets to grant access to the Financial Account object and its fields to specific users or groups of users1.
Change Organization-wide Defaults (OWD) sharing on the 'Financial Accounts' object to Private', which is a setting that determines the baseline level of access that users have to records they do not own or share. By setting the OWD sharing on the 'Financial Accounts' object to Private', the Admin can ensure that only the record owners and users above them in the role hierarchy can view the Financial Accounts. Verified References: 1
NEW QUESTION # 38
A new custom object has been created, and the records of this object will be created through integration with another system What should a consultant do to ensure the data is loading into the correct fields in Financial Services Cloud?
- A. Create a junction object between the external system and the new customer object where the data will reside
- B. Use a CSV file with the data created and use Data Loader to map to the correct field
- C. Utilize a field mapping file with the external system (allocation and the corresponding field in Salesforce
- D. Ensure custom metadata is configured and each custom metadata record details where the data will be sent
Answer: C
Explanation:
To ensure the data is loading into the correct fields in Financial Services Cloud, the consultant should utilize a field mapping file with the external system allocation and the corresponding field in Salesforce. A field mapping file is a file that specifies how fields from an external system map to fields in Salesforce. By using a field mapping file, the consultant can ensure that the data from the new custom object is imported into the correct fields in Financial Services Cloud and avoid any data loss or inconsistency.
NEW QUESTION # 39
Personal Banker Hank Burton is questioning his Referral Score shown in Salesforce Financial Services Cloud. When is the Referral Score updated?
- A. The Referral Score updated when a referral is convened to an Opportunity or closed.
- B. The Referral Score updated when an opportunity associated with the Referral is Closed Won
- C. The Referral Score updated when a referral is assigned from the queue to a user.
- D. The Referral Score updated when a lead is created using the referral record type.
Answer: B
Explanation:
The Referral Score is updated when an opportunity associated with the Referral is Closed Won. The Referral Score is a metric that measures the quality and quantity of referrals that a user creates or receives. The Referral Score is calculated as the number of referrals converted to opportunities divided by the total number of referrals. The Referral Score is displayed in the Referral Summary component on the user's Home page or record page. The Referral Score is updated whenever a referral is converted to an opportunity or an opportunity is closed as won or lost. Verified Reference: : Salesforce Help Article 2 : Salesforce Help Article 4
NEW QUESTION # 40
A financial services company offers special deposit products for its employees. These employees have customer records in Salesforce so that they can be serviced like normal customers. Only customer service employees within a specific group should be able to see these special deposit products in Salesforce to protect the personal financial information of bank employees.
How should the administrator configure sharing rules in Financial Services Cloud to meet these requirements?
- A. Create an Account sharing rule based on record owner.
- B. Create a Financial Account sharing rule based on criteri
- C. Create a Financial Account sharing rule based on record owner.
- D. Create Account sharing rules based on criteria.
Answer: B
Explanation:
To meet the requirements of sharing special deposit products for employees, the administrator should create a Financial Account sharing rule based on criteria. A Financial Account sharing rule is a sharing rule that grants access to financial account records based on record owner or field values. A sharing rule based on criteria is a type of sharing rule that grants access to records that meet certain criteria. By creating a Financial Account sharing rule based on criteria, the administrator can share the special deposit products with the customer service employees within a specific group based on a field value that indicates the product type.
NEW QUESTION # 41
Cumulus Cloud Bank needs help onboarding new customers. The business process requires updating the Know Your Customer (KYC) document checklist and performing internal tasks in a predefined order. However, during an internal audit, it was found that bankers often miss these tasks and still move to the next stage of the onboarding process.
What should a consultant recommend?
- A. Create an after-save trigger to generate reminder tasks.
- B. Utilize Chatter notifications for reminders.
- C. Utilize Action Plan and Action INan Template.
- D. Utilize Financial Services Clouc flag Templates to flag missing items.
Answer: C
Explanation:
To help onboarding new customers, the consultant should recommend using Action Plan and Action Plan Template. Action Plan is a feature in Financial Services Cloud that allows you to automate and standardize common business processes or service requests, such as customer onboarding, account opening, or loan origination. You can use Action Plan to create templates that define the tasks, owners, and deadlines for each process or request. You can also use Action Plan to enforce task dependencies and completion criteria, so that bankers cannot skip or miss any tasks or move to the next stage of the onboarding process without meeting the requirements. Verified Reference: : Salesforce Help Article 1 : Salesforce Help Article 2
NEW QUESTION # 42
A System Administrator has received a note from one of the portfolio managers that the Actionable Relationship Center (ARC) is not visible when the portfolio manager was trying to set up relationships between two accounts. The portfolio manager has also mentioned that other colleagues in the same role have access to it and are able to use it to manage their customer's relationships. What is a possible cause for this?
- A. The ARC Component has not been added to the page layout
- B. The portfolio manager does not have access to the Lightning page that has the ARC component added
- C. The portfolio manager does not have access to the account records that he is trying to create for.
- D. The portfolio manager has not been given the permissions that enable users to view and manage ARC
Answer: D
Explanation:
A possible cause for why the portfolio manager cannot see ARC when trying to set up relationships between two accounts is that he has not been given the permissions that enable users to view and manage ARC. To access ARC, users need to have certain permissions and settings enabled in their user profile or permission set, such as:
View Setup and Configuration
Customize Application
Manage Custom Permissions
Financial Services Cloud Standard User
Financial Services Cloud Admin If any of these permissions or settings are missing, users may not be able to see or use ARC properly. Verified Reference: : Salesforce Help Article 5
NEW QUESTION # 43
What user interface setting must be enabled for users to edit records in a list view? (2 answers)
- A. Inline editing
- B. Enhanced profile list views
- C. Enhanced page layout editor
- D. Enhanced lists
Answer: A,D
NEW QUESTION # 44
Which 3 out of the box capabilities come with FSC Lead & Referral management?
- A. Referral Conversion
- B. Accepting a Referral
- C. Referral Automated Approvals
- D. Assigning a Referral
- E. Round Robin Referral Routing
Answer: A,B,D
NEW QUESTION # 45
True or False? The Lightning Component for the Actionable Relationship Center can only be added to the page layout for the Account or the Contact object.
- A. True
- B. False
Answer: A,B
NEW QUESTION # 46
Lake Tahoe Bank has branch offices in many countries around the world and they are planning to roll out Financial Services Cloud. Which of the 2 considerations does the Salesforce Admin have to keep in mind when it comes to dealing with multiple currencies?
- A. When multicurrency is enabled in FSC. advanced currency management is also available
- B. The Salesforce Admin can enable or disable multiple currencies if needed
- C. For each user, the user currency must correspond to the default currency for the user's locale
- D. When filtering by currency values in reports or list views, users must specify a currency ISO code, such as USO or GBP. before the value.
Answer: A,D
Explanation:
Multicurrency is a feature in Salesforce that allows you to work with multiple currencies in your org. If you enable multicurrency in FSC, you need to consider the following:
When filtering by currency values in reports or list views, users must specify a currency ISO code, such as USD or GBP, before the value. For example, USD500 or GBP300.
When multicurrency is enabled in FSC, advanced currency management is also available. This feature allows you to track historical exchange rates and apply them to opportunities and forecasts.
NEW QUESTION # 47
A Salesforce administrator updating a record page to add a Chatter component to the Action Plan Lightning record page is unable to find the Chatter components for selection.
What is the reason for this?
- A. Chatter has to be enabled for Action Plans via Chatter settings in setup.
- B. Feed tracking has to be enabled for the Action Plan object.
- C. Admin users have to be assigned the Action Plans permission set.
- D. Salesforce is yet to roll out Chatter for the Action Plan object.
Answer: B
Explanation:
Explanation
Feed tracking has to be enabled for the Action Plan object in order to add a Chatter component to the Action Plan Lightning record page. Feed tracking allows you to see updates on records in Chatter feeds. You can enable feed tracking for custom objects, such as Action Plan, from the setup menu. Once feed tracking is enabled, you can add Chatter components, such as Feed or Publisher, to the record page using the Lightning App Builder. References: [Feed Tracking], [Chatter Components]
NEW QUESTION # 48
Which three of these statements are true for Rollup By Lookup (RBL) in Financial Services Cloud?
- A. RBL rules do not require a lot of processing power.
- B. The Rollup By Lookup (RBL) configuration updates the corresponding RBL summaries at the diem and group levels
- C. Person Accounts need to be enabled in order to use the Rollup by Lookup functionality.
- D. Salesforce does not recommend or provide support for creation or customization of Financial Services Cloud RBL rules
- E. An RBL (Rollup By Lookup) rule displays summary calculations of financial account information, such as account balances.
Answer: B,D,E
NEW QUESTION # 49
Personal Banker Hank Burton is questioning his Referral Score shown in Salesforce FSC.
When is the Referral Score updated?
- A. The Referral Score updated when an opportunity associated with the Referral is Closed Won.
- B. The Referral Score updated when a referral is converted to an Opportunity or closed.
- C. The Referral Score updated when a referral is assigned from the queue to a user.
- D. The Referral Score updated when a lead is created using the referral record type.
Answer: B
NEW QUESTION # 50
A financial institution is concerned about contacting clients or sharing their data when they have requested not to be contacted.
Which action should the consultant take in Financial Services Cloud to address the institution's concern?
- A. Enable and implement the iate Regulation checkbox on the client record to track their request.
- B. Implement Consent Management for Financial Services Cloud.
- C. Hide the client's contact information and add an approval process for allowing a user to access it to contact the client.
- D. Integrate the Consent object with their Consent Platform to track it in Salesforce.
Answer: B
Explanation:
Explanation
Consent Management for Financial Services Cloud is a feature that helps financial institutions honor and respect their customers' wishes when they request only specific forms of contact from their company or opt-out of certain types of data-sharing. This feature helps institutions comply with the data protection and privacy regulations that apply to their company11. A consultant can suggest the following actions to implement Consent Management for Financial Services Cloud:
Set up tracking and storage of certain data privacy preferences: This involves creating data privacy records for customers who have opted out of certain types of communication or data-sharing, and selecting the appropriate options in the record to indicate their preferences12.
Use the Consent API: This is an API that lets users query, create, update, or delete consent records for customers who have given or withdrawn their consent for certain types of communication or data-sharing.
Protect your Salesforce organization: This involves setting up organization-wide sharing settings, encryption, field-level security, and other measures to ensure that only authorized users can access or modify customer data according to their consent preferences.
References:
Consent Management for Financial Services Cloud
Set Up Tracking and Storage of Certain Data Privacy Preferences
[Use the Consent API]
[Protect Your Salesforce Organization]
NEW QUESTION # 51
A financial services company wants to use the Financial Services Cloud Person Account data model. The company needs two Person Account record types, one to represent Individual customer and one to represent Individual independent advisors that send referrals.
What should the administrator do to set up the new record types?
- A. Create custom fields on the Person Account object.
- B. Enable "Use Person Account" custom setting.
- C. Create a record type on the Contact object.
- D. Configure Individual Record Type Mapper" custom metadata.
Answer: D
Explanation:
To set up the new record types for Person Accounts, the administrator should configure Individual Record Type Mapper custom metadata. The Individual Record Type Mapper is a custom metadata type in Financial Services Cloud that defines how records are created when using certain features, such as Einstein Data Capture or Salesforce Inbox. The Individual Record Type Mapper maps Person Account record types to Individual record types, so that when a new Individual record is created from an email or calendar event, it automatically creates a corresponding Person Account record with the same record type. To configure Individual Record Type Mapper custom metadata, you need to go to Setup > Custom Metadata Types > Individual Record Type Mapper > Manage Records and create a new record for each Person Account record type and its matching Individual record type. Verified Reference: : Salesforce Help Article [8] : Salesforce Help Article [9]
NEW QUESTION # 52
Salesforce provides a robust set of automation features to help save time and resources. For example, a system administrator can use Flow Builder to automate most of an organization's repetitive business processes.
Which use case is a suitable fit for Flow Builder?
- A. Suggest offers and actions to users that are tailored to meet an organization's unique business criteria.
- B. Collect input from internal users with a form placed on a Lightning page cKlaunched by a button.
- C. Perform an operation for more records than schedule-triggered flows allow
- D. Coordinate multiple flows and assign them to multiple teams or individuals.
Answer: B
Explanation:
Explanation
A suitable use case for Flow Builder is to collect input from internal users with a form placed on a Lightning page or launched by a button. Flow Builder is a tool that allows users to automate business processes by building flows that guide users through screens, execute logic, manipulate data, and interact with Salesforce and external systems. By using Flow Builder, the system administrator can create a flow that collects input from internal users with a form and performs actions based on the input.
NEW QUESTION # 53
Lake Tahoe Bank has been using Sales Cloud to support the business to consumer (B2C) activities. The VP of IT wants a better and more flexible data model that can support his B2C Banking use cases. He is considering upgrading to Financial Services Cloud, using Person Accounts. Which 2 of these statements are true for the Financial Services Cloud Person Account Data Model?
- A. The Person Account model uses the standard Account object to hold all of the details about a person The Account object has been extended " with custom fields and a Person Account Record Type
- B. Person Accounts can be merged with Business Accounts in Financial Services Cloud
- C. To share a Person Account record the admin will need to create sharing rules Account and Contact objects
- D. The Person Account record type can be used when a client is an agent for a broker firm that is doing business with the Financial Institution.
- E. The Person Account is a virtual object displaying data from Accounts and Contacts objects. It represents all aspects of the person and includes D data such date of birth or tax ID number.
Answer: A,E
Explanation:
The following statements are true for the Financial Services Cloud Person Account Data Model:
The Person Account is a virtual object displaying data from Accounts and Contacts objects. It represents all aspects of the person and includes data such as date of birth or tax ID number. You can use Person Accounts to store information about individual people by combining certain Account and Contact fields into a single record.
The Person Account model uses the standard Account object to hold all of the details about a person. The Account object has been extended with custom fields and a Person Account Record Type. You can use Person Accounts to simplify your data model and reduce the number of records you need to manage.
NEW QUESTION # 54
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The Salesforce Financial-Services-Cloud exam is known to be challenging, so candidates are advised to invest in resources to prepare for it. These resources can include official Salesforce training courses, various online study resources, and practice tests. A thorough understanding of Salesforce's terminology, functions, and features is essential to passing the exam.
The FSC Accredited Professional exam is designed to test a candidate's knowledge of the Salesforce Financial-Services-Cloud platform. Financial-Services-Cloud exam covers a wide range of topics, including financial planning, client management, investment tracking, and more. Candidates who pass the exam will earn the FSC Accredited Professional certification, which demonstrates their proficiency in using the platform.
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