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NEW QUESTION # 10
A business analyst has been assigned to a project to implement a new phone system for a customer call center.
The business analyst will need to create a business case.
Which of the following components will the business analyst use as input to the business case?
- A. Work breakdown structure
- B. Product scope
- C. Project timeline
- D. Project scope
Answer: C
NEW QUESTION # 11
A business analyst is ready lo begin requirements elicitation; however, stakeholders are not available to participate for another two weeks. Which elicitation technique should the business analyst use during this time?
- A. Document analysis
- B. Benchmarking
- C. Brainstorming
- D. Cost-benefit analysis
Answer: A
NEW QUESTION # 12
A company is working on implementing a software application. They are converting their complex, m-house processes into the new system. The business analyst has been asked to analyze the processes.
Which technique should be followed?
- A. MoSCoW
- B. Requirements traceability
- C. Feasibility analysis
- D. Interface analysis
Answer: D
NEW QUESTION # 13
How should a business analyst determine whether a solution satisfies business requirements?
- A. By reviewing the results of user acceptance testing
- B. By evaluating the solution against the project charter
- C. By conducting a brainstorming session with end users
- D. By reviewing the traceability matrix
Answer: A
Explanation:
Explanation
According to the PMI Guide to Business Analysis, user acceptance testing is a technique that involves verifying and validating that the solution meets the business requirements and satisfies the stakeholder needs and expectations. User acceptance testing is usually performed by the end users or their representatives, who evaluate the solution against predefined acceptance criteria and provide feedback on its functionality, usability, performance, quality, etc. User acceptance testing can help to determine whether a solution satisfies business requirements, as it can demonstrate that the solution delivers the intended business value and benefits, and that it meets or exceeds the stakeholder satisfaction. By reviewing the results of user acceptance testing, a business analyst can assess how well the solution meets business requirements, and identify any gaps or issues that need to be addressed or resolved. Evaluating the solution against the project charter, conducting a brainstorming session with end users, or reviewing the traceability matrix are other ways to analyze and validate requirements, but they do not necessarily determine whether a solution satisfies business requirements, as they do not involve testing or evaluating the solution in real or simulated conditions. References: PMI Guide to Business Analysis, page 317-318.
NEW QUESTION # 14
Prior to the design phase, the project team needs to conduct a requirements review with the customer. To prepare for the review, it would be best for the team to:
- A. evaluate the requirements and highlight those that cannot be met or need to be deferred.
- B. prepare a test procedure for the product to discuss at the requirements review.
- C. start designing the product to impress the customer with the amount of progress achieved early in the project.
- D. request a contract amendment to delete any requirements from the contract that will be difficult to meet.
Answer: A
Explanation:
Explanation
According to the PMI Guide to Business Analysis, a requirements review is a formal meeting where the requirements are presented and evaluated by the stakeholders, subject matter experts, and other relevant parties. The purpose of the review is to ensure that the requirements are clear, complete, consistent, feasible, testable, and aligned with the business needs and objectives. To prepare for the review, it would be best for the team to evaluate the requirements and highlight those that cannot be met or need to be deferred, as this would help to identify any gaps, risks, issues, or dependencies that need to be addressed or resolved before proceeding to the design phase. Preparing a test procedure, starting the design, or requesting a contract amendment are not appropriate actions to take before the review, as they could introduce errors, biases, or conflicts in the requirements. References: PMI Guide to Business Analysis, page 181-182.
NEW QUESTION # 15
The business analyst has been assigned to a project involving a low number of stakeholders. Which technique should be used to elicit requirements?
- A. Document analysis
- B. Interview
- C. Survey
- D. Interface analysis
Answer: B
Explanation:
Explanation
An interview is a technique that involves a structured or unstructured conversation between the business analyst and one or more stakeholders to elicit information, opinions, or feedback about a topic. An interview can be conducted face-to-face, over the phone, or through other communication channels. An interview can be prepared in advance with a list of questions or topics to cover, or it can be spontaneous and flexible. An interview can be used to explore the needs, expectations, preferences, or concerns of the stakeholders, as well as to clarify, verify, or validate the requirements. An interview is suitable for a project involving a low number of stakeholders, as it allows the business analyst to establish rapport, ask probing questions, and obtain detailed and specific information from each stakeholder. References: PMI Professional in Business Analysis (PMI-PBA)
Examination Content Outline1, page 17; Business Analysis for Practitioners: A Practice Guide2, page 89.
NEW QUESTION # 16
Which technique allows the collection of the maximum number of ideas on a subject from a group without considering the validity or practicality of the ideas?
- A. Brainstorming
- B. Surveying
- C. Prototyping
- D. Interviewing
Answer: A
Explanation:
Explanation
NEW QUESTION # 17
A business analyst has been assigned to a project team that is redesigning the company's website. The business analyst has been documenting the relationships between requirements and has found requirements that do not trace to a business need.
Which type of requirements are these?
- A. Out-of-scope
- B. In-scope
- C. Implemented
- D. Tested
Answer: B
NEW QUESTION # 18
- A. They are having difficulty determining if the test results meet the project needs.
Which project artifact could the test team review to help identify acceptance criteria? - B. Use cases
- C. Delphi outcome
- D. RACI chart
- E. Project scope
Answer: E
NEW QUESTION # 19
A key component of the business analyst's role during acceptance testing is to:
- A. assist the quality assurance department by defining acceptance criteria.
- B. execute all acceptance tests on behalf of the user community.
- C. delegate execution of acceptance testing and defect identification to users.
- D. act as a resource only when users encounter difficulties while performing tests.
Answer: A
Explanation:
Explanation
According to the PMI Guide to Business Analysis, the business analyst's role during acceptance testing is to ensure that the solution meets the requirements and expectations of the stakeholders, and that it delivers the intended business value. One of the ways to do this is to assist the quality assurance department by defining acceptance criteria, which are measurable and observable conditions that must be met for the solution to be accepted by the stakeholders. Acceptance criteria help to verify and validate that the solution meets the requirements and conforms to the quality standards. Executing all acceptance tests on behalf of the user community, delegating execution of acceptance testing and defect identification to users, or acting as a resource only when users encounter difficulties while performing tests are not effective strategies for the business analyst's role during acceptance testing, as they do not ensure the involvement and satisfaction of the stakeholders, or the alignment of the solution with the business needs and objectives. References: PMI Guide to Business Analysis, page 316-317.
NEW QUESTION # 20
A company's management team has decided to deploy a new product. However, there is concern that users may not accept a new product that forces them to change existing practices.
The business analyst should:
- A. clearly communicate project objectives and attempt to defuse tensions.
- B. adhere to the project plan to achieve project objectives.
- C. voice user concerns to management and recommend that the project be closed.
- D. delay the application's deployment until the conflicts have been resolved.
Answer: A
NEW QUESTION # 21
A company is pleased with its delivered solution and reports thai it has heard only minimal complaints for the first three months of use. How can the business analyst determine how well the solution meets the business case?
- A. Conduct a user survey.
- B. Ask the sponsor for feedback.
- C. Survey the project.
- D. Compare the results of day-m-the-life (DITL) testing and integration testing.
Answer: B
NEW QUESTION # 22
A new project's goal is to replace an existing system. What is an input into solution evaluation and decision making in this context?
- A. New solution design specification
- B. Customer metrics on the existing system
- C. Cost-benefit analysis of the existing system
- D. Technical readiness of the development team
Answer: B
NEW QUESTION # 23
A project's requirements baseline is established and approved A stakeholder then submits a new requirement through the change control process. How can the business analyst determine the impact on existing requirements?
- A. Use time-boxing to defer the new requirement.
- B. Perform a stakeholder analysis.
- C. Update the use case documentation.
- D. Review the requirements traceability matrix.
Answer: D
NEW QUESTION # 24
The business analyst has been assigned to a project which delivers functionality for a much larger solution.
The project has many requirements but has not received adequate funding. In addition, the stakeholders' views conflict.
Which tools and techniques should the business analyst use to maximize business value while establishing the requirements baseline?
- A. Traceability matrix, context diagrams, and scope document
- B. Weighted matrix, process flow, and organizational chart
- C. Decision trees, weighted matrix, and context diagrams
- D. Stakeholder register, decision tree, and capability matrix
Answer: C
NEW QUESTION # 25
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