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Salesforce AP-203 Exam Syllabus Topics:

Salesforce Communications Cloud Accredited Professional Sample Questions:

Question 1

What are the 3 keys inputs used by order management to determine the output of MACD order.

A. Quote and quote line items records
B. Commercial and technical product configurations
C. Fulfillment request and fulfillment request line records
D. Assets and inventory item records
E. Order and order item details

Question 2

An organization is requesting a negotiated price from UT in their quote for the order which two business flows should UT have in place in communication cloud to meet the customer requirement?

A. Design a quoting flow to negotiate price and discount approval process.
B. Design opportunity management flows and convert the opportunity to quote.
C. Design order capture and order fulfillment flows
D. Design a contract creation and contract renewal flows

Question 3

Universal container (UC) is implementing communication cloud and the business is asking a consultant to migrate all orders from the last 5 years, which will include millions of orders. What are three valid points consultant should raise in this scenario?

A. This would require migrating all products sold within last 5 years, including those that are no longer sold.
B. There is a need to raise a support case two weeks before the data load so that salesforce can monitor the performance
C. Migrating millions of records will cause Order Management to fail during processing due to large volume
D. Migrating Assets instead of orders would provide more business Value.
E. Migrating millions of records may reduce query performance due to large data volumes

Question 4

UC rolling out new offer, which must be fulfilled using industries order management. Orchestration must integrate with the provisioning system, which accepts a different payload for activating the service What is the recommendation approach for designing the orchestration while minimizing unnecessary configurations?

A. Create two orchestration plan, one having the activation Orchestration item and other with the deactivation. Configure scenario to map activation to add action and deactivate
B. Create one orchestration plan definition with two orchestration definition having mutually exclusive condition. Configure the scenario to include both Add and disconnect actions.
C. Create two orchestration plan, one having the activation Orchestration item and other with the deactivation. Configure one scenario to map activation to Add action and deactivation to disconnect action
D. Create two orchestration plans, one having the activation orchestration item and other with deactivation item. Configure the orchestration items based on the products

Question 5

Universal containers is a communication service provider using communication cloud. A member of UC's legacy- system IT team has provided a consultant with an extract of all the existing products from the legacy system and asked the consultant to migrate the data to communication cloud which two question should the consultant ask in this scenario to clarify the data migration strategy?

A. Which of the provided products are still actively sold?
B. Which of the products are inactive?
C. Are there customer specific offerings?
D. Can we rationalize products to a smaller number?

Solutions: