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Topics Covered in the Exam
This test examines the candidate's knowledge regarding collaboration technology through the questions related to the four major domains. They involve all the core areas you need to know to become a skilled professional. Each domain has a specific percentage of the total content and comprises the following syllabus:
- Cisco Unity Connection and Cisco Unity Express
This domain also takes about 30% of the exam questions. It assesses one’s skills in configuring and troubleshooting call handlers, voicemails transmissions, routing rules, and more using Cisco Unity Connection. Other relevant parts of this domain include toll fraud prevention, Cisco Unity Express troubleshooting, and digital networking in Cisco Unity Connection.
- Application Clients
About 25% of the questions will come from this module. It requires you to understand how to configure and troubleshoot DNS for service discovery as well as Cisco Jabber voicemail integration, phone control, and client installation switches. You should also have a clear idea of the description of the Cisco Unified Attendant Console Advanced integration.
- Single Sign-On (SSO) for Collaboration Applications
This topic covers 15% of the exam questions. It requires you to know the various SSO types for collaboration and the SAML SSO login process flow based on Cisco Collaboration solutions. You'll also be tested on your familiarity with SAML components.
- Cisco Unified IM and Presence
About 30% of the test questions you'll meet will come from this section. To answer them correctly, you need to know the configuration procedure for Cisco Unified Instant Message and troubleshooting methods for Cisco Unified IM&P — both on-premises.
Implementing Cisco Collaboration Applications (300-810) Exam Benefits
- Implementing Cisco Collaboration Applications (300-810) enhances professional credibility of aspirants and hence ameliorate career opportunities-promotion, increase in pay, job portability
- Implementing Cisco Collaboration Applications (300-810) has the skills and knowledge to use the tools to complete the task efficiently and cost effectively than the other non-certified professionals lack in doing so.
- Implementing Cisco Collaboration Applications have a cutting edge among competitors and peers.As Implementing Cisco Collaboration Applications (300-810) certification serves as portable proof of skill and ability.
- Implementing Cisco Collaboration Applications (300-810) Certification provides practical experience to candidates from all the aspects to be a proficient worker in the organization.
- Implementing Cisco Collaboration Applications (300-810) will be confident and stand different from others as their skills are more trained than non-certified professionals.
Cisco 300-810 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Application integration and troubleshooting | - API integrations and service interoperability - Logging, monitoring, and troubleshooting tools |
| Cisco Unified IM and Presence | - Policies and client configuration - User provisioning and presence services - Cisco Jabber integration |
| Cisco Unity Connection | - User mailbox and messaging integration - Call handlers and greetings - Voicemail services configuration |
| Cisco Expressway and remote access | - Traversal and firewall integration - MRA (Mobile and Remote Access) configuration |
| Cisco Meeting Server and conferencing | - Conference bridge deployment and configuration - Meeting policies and resources |
| Cisco Collaboration Application Infrastructure | - Cisco Unified Communications applications architecture - Deployment models and components overview |
Cisco Implementing Cisco Collaboration Applications Sample Questions:
Which CLI command is used to collect traces from the Cisco Presence engine for seven days?
- A. file build log cisco_presence_engine 7
- B. file build log presence_engine 7
- C. file build log cisco_presence 168
- D. file build log presence_engine 168
Correct Answer: A 🗳️
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Which Cisco Unified Connections Manager service is required for users to control their desk phones using Cisco Jabber?
- A. Cisco CTL Provider
- B. Cisco CTIManager
- C. Cisco Serviceability Reporter
- D. Cisco Presence Engine
Correct Answer: B 🗳️
Explanation: Only visible for Actual4Exams members. You can sign-up / login (it's free).
A user asks an administer requesting that callers who reach the user's greeting have the option to press a key to be transferred to the user's mobile phone number. The system restriction table currently blocks the mobile number. The administrator has already added the "Transfer To Alternate Contact Number" Call Action to the user's Caller Input settings.
Which step completes the configuration?
- A. The administrator changes the extension number on the Cisco Unity Connection Administration page.
- B. The user changes the extension number via the Cisco Unity Connection Cisco PCA page.
- C. The user changes the extension number via the TUI conversation.
- D. The administrator changes the extension number via the TUI conversation.
Correct Answer: A 🗳️
Explanation: Only visible for Actual4Exams members. You can sign-up / login (it's free).
A company has a collaboration infrastructure with Cisco UCM and the Cisco IM and Presence service. A receptionist wants to control a landline phone with Cisco Jabber to make and receive calls from a computer. An engineer attempts this configuration but receives a "Connection Error" message. Which action resolves the issue?
- A. Physically connect the receptionist's computer to the computer port of the landline phone.
- B. Assign Standard CTI Secure Connection to the end user profile in Cisco UCM.
- C. Select Allow Control of Device from CTI in the Cisco UCM configuration of the landline phone.
- D. Re-enter the receptionist's credentials on the Jabber configuration panel.
Correct Answer: C 🗳️
Explanation: Only visible for Actual4Exams members. You can sign-up / login (it's free).
A jabber user reports that they receive pop-up windows warring about untrusted certificates when they attempt to log in to jabber without receiving the certificate warnings. Which two actions resolve this issue? (Choose two.)
- A. Add the certificates to the client machine's local certificate store or keychain
- B. Move the user to a different Presence Redundancy Group
- C. Configure Jabber with the INVALID_CERTIFICATE_BEHAVIOR option set to
"RejectAndNotify." - D. Replace self-signed certificates with certificates signed by a CA
- E. Reinstall the Jabber client using the /quiet option
Correct Answer: A,D 🗳️
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