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SHRM SHRM-SCP Exam Syllabus Topics:

SHRM Senior Certified Professional (SHRM-SCP) Sample Questions:

Question 1

In selecting a new human resource information system (HRIS), what is the first step in the process?

A. Determine if the selection process will be conducted by a consultant or internal resources.
B. Determine the available budget.
C. Collect quotes and proposals from prospective HRIS vendors.
D. Define organizational needs versus wants in a new system.

Question 2

Which organization focuses on challenges brought about through globalization?

A. World Trade Organization
B. UN Global Compact
C. Organization for Economic Co-operation and Development
D. International Labor Organization

Question 3

Which best describes the components of a dual career path?

A. The realistic routines and the plausible length of time
B. The potential ratings and the promotability ratings
C. The management paths and the non-management tracks
D. The vertical sequences and the horizontal sequences

Question 4

The HR and IT directors meet to discuss plans to purchase an applicant tracking system to support the continued growth of the organization. Which is the first step the directors should take?

A. Research integration capabilities.
B. Ensure scalability to support growth.
C. Determine the automation needs of the organization.
D. Evaluate any existing recruitment processes.

Question 5

How would you handle this complaint?
A supervisor, John, gives you a call and says, "I have an issue. Another supervisor, Steve, made a joke to one of my employees that made her feel uncomfortable." John goes on to describe the insensitive joke about a "black Santa" that Steve told to the African American employee, Karen. John finishes with, "So what do I do?" Steve is a well-liked supervisor who has never crossed the line before. According to John, Karen and Steve are friends, and she doesn't want him to "get into trouble," but she thought she should at least mention it.

A. Have an informal but stern conversation with Steve. Explain that his joke was inappropriateand should never happen again.
B. Thank John for bringing this to your attention, and ask that he let you know if it everhappens again. Take no further action because this was an isolated incident with Steve
C. Speak with Karen directly, and document the conversation. Ask her how she wants you toproceed.
D. Document the interaction Steve and Karen based on the facts presented by John.Save it in case another questionable scenario with Steve ever comes up.

Solutions: