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Avaya 74970X Exam Syllabus Topics:

Avaya Oceana® Solution Support Sample Questions:

1. Which statement regarding Engagement Designer (ED) workflows in Avaya Oceana solution is true, if you want to avoid launching both old and new flows during processing?

A) ED does not allow you to deploy a new call flow when there is an existing call flow for the same channel.
B) The existing ED workflows should be deleted before deploying new ED workflows for the same channel.
C) ED allows you to deploy both old and new ED workflows In the ED without any problems.
D) The existing ED workflows should be renamed before deploying new ED workflows for the same channel.

2. A customer is running an Avaya Oceana solution and a technical engineer is troubleshooting an operational issue. Many components are logging errors showing that they cannot connect to Unified Collaboration Module (UCM).
Which three actions will help to verify the current deployed state of UCM In the solution?
(Choose three.)

A) Check the service install status on cluster Administrator page in SMGR.
B) Look at the Event Log in System Manager.
C) Run deploy-service -lv on the Breeze server.
D) Look at the Oceana Monitor page.
E) Check the status of duster 1 in SMGR.

3. Which two steps must be completed before restoring the backup of the Avaya Oceana solution?
(Choose two.)

A) Ensure that the UCA Store Service is not installed on the Avaya Oceana Cluster 1.
B) Uninstall UCA Store Service, then restart the nodes of the Avaya Oceana Cluster 1 to delete the UCA Store Space.
C) Ensure that the UCA Store Service is installed on the Avaya Oceana Cluster 1.
D) Uninstall the UCA Store Service, no need to restart the nodes of the Avaya Oceana Cluster 1 to delete the UCA Store Space.

4. If the information (Agent, Supervisor, and Attributes Etc.) is put into Avaya Control Manager, but is actually in Oceana, which Oceana Component REST interface belongs to the Avaya Oceana component?

A) UCM REST
B) UCA REST
C) CC REST
D) UAC REST

5. Which statement correctly describes the Avaya Oceana Monitor?

A) It provides a single location to view the status of each supported Oceana component.
B) It provides a single location to view the status of Cluster1 components.
C) It provides a single location to view the status of the UCM Oceana component.
D) It provides a single location to view the status of the UAC Oceana component.

Solutions: