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Avaya 37820X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Solution Design Principles | - Customer requirements analysis
|
| Collaboration and Unified Communications | - Communication services integration
|
| Avaya Midsize Solution Fundamentals | - Avaya IP Office architecture overview
|
| Security and Network Design | - Network considerations
|
Avaya Midsize Solution Design Sample Questions:
Currently a customer has an IP500 V2 Preferred Edition deployment with SIP trunks at their office, but they plan to have 10 employees for tech support to work remotely within the next month. All 10 employees must be able to access their extension simultaneously. They ask you If the IP Office has built-in functionality for this and whether that Is sufficient from a security perspective.
Which solution would satisfy the customer's need for remote employees and security, and which additional licensing (if any) is required?
- A. The IP Office has a built-in SBC, and it is sufficient for security. The customer also needs 10 Teleworker licenses.
- B. An SBCE Is recommended and deployed with the IP Office. The customer also needs 10 Standard Licenses for the remote workers.
- C. The IP Office has a built-in SBC and firewall and It is sufficient for security. The customer also needs
10 Teleworker licenses, - D. An SBCE is recommended and deployed with the IP Office. The customer also needs 10 Standard and Advanced Licenses for the remote workers.
With the Avaya IX Workplace Client, what is the minimum Avaya Spaces account that Is required send and receive Instant messages?
- A. Basic
- B. Plus
- C. Business
- D. Platinum
One of the features of IP Office Server Edition and IP Office Select is Lightweight Directory Access Protocol (LDAP) user synchronization. To support on-going administration, this feature can be used to In addition to Name, Full Name, and extension, what other field can be synchronized?
- A. Address
- B. Job function
- C. Organization or group
- D. Email address
Your customer would like to use Deskphone mode, also called Shared Control, and they want to know if they need to replace any of their deskphones.
Which phone does not support Shared Call Control?
- A. 1200 Series
- B. DECT R4
- C. J129
- D. 1100 Series
You are helping a customer learn about Avaya Contact Center Select (ACCS). They want to know about server requirements for an ACCS with Business Continuity.
Which two statements describe the server configurations for IP Office and ACC with Business Continuity?
- A. If the ACCS is using a hardware appliance the IP Office must be using a hardware appliance.
- B. IP Office and ACCS can be virtualized only using the same VMware host server.
- C. If the ACCS is using a hardware appliance the IP Office can be virtualized.
- D. IP Office and ACCS can be virtualized only using separate VMware host servers.
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